FREE Sales Guide for the Ambitious Travel Advisor
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Sharpen Your Sales Skills With The FREE CT Sales Guide.
Add proven techniques to your sales toolbox
and educate yourself on products & destinations your clients will be asking about.
How to move clients past price
Have you ever heard (or used) the excuse, "Our...
Quiz: Test how your personal reputation stacks up
The higher your trust equity, the more inclined people will be to recommend you to others and be willing to...
Five everyday excuses that bruise your brand
Working with organizations for over 25 years to transform customer...
5 strategies for creating a customer service culture
One of the most common challenges I hear from managers...
Top 6 selling bloopers (and how to avoid them)
It's not always a shortfall in your company's product, price, or service that ruins a potential sale. Often it's inadvertent...
Four customer service trends to boost your business
When organizations invite me to speak at their conferences or train their team members, we start with trends that are...
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