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Career Development

Shannon Coyle, New Wave Travel: Remember the golden rule
New Wave Travel's Shannon Coyle shares some insight into her success as a travel advisor
Going the extra mile for client satisfaction
There’s a reason whoever coined the expression “going the extra...
How to make the most of LinkedIn
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
The benefits of specializing
As we shift into our second decade of industry-wide Internet...
How to get the 80/20 rule right in your travel business
It’s likely you have heard of the 80/20 rule, also known as the Pareto Principle. It basically states that roughly 80%...
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