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Career Development
How to Get Prospective Buyers to Choose YOU
It's not a complicated strategy but this sage advice will have you standing out from the crowd
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Win Probability: The Mindset that Fuels Ultra-High Performing Travel Advisors
Ultra-high performers know that they've got to be fanatical about getting opportunities into their opportunity pipeline.
Time Discipline: Why Travel Advisors Must Treat Minutes Like Dollars
"The most expensive use of your time is working on the wrong opportunity..."
Pipe is Life: Why Travel Advisors Need to Get Fanatical About Prospecting
Ultra-high performers know that they've got to be fanatical about getting opportunities into their opportunity pipeline.
Keep Reading
How to Master Self Control (The Number One Trait of Ultra-High Performing Salespeople)
Because there's nothing that will send a prospective buyer running faster than the smell of desperation.
Motivation: How to Best Bust a Sales Slump as a Home Based Travel Advisor
Key Notes On Travel recently partnered with Dan Chappelle, aka The Wealthy Travel Agent, to present a three-part webinar series...
The Most Common Marketing Pitfall Both New and Seasoned Travel Advisors Make
Key Notes On Travel recently partnered with Dan Chappelle, aka...
The Marketing Mistake Advisors Need to Stop Making (Right Now)
If you’re in sales, marketing shouldn’t be doing all the work for you.
Recapping communication and conflict resolution strategies with Charmaine Hammond
Over the course of two webinars and a follow-up Q&A, Hammond gave advisors invaluable tips and scripts for turning a...
Be Persistent, Most Sales Happen After This Many Follow Ups
According to Chappelle, it’s entirely your responsibility to put aside your concerns about "bothering" prospective clients.
''The Strength of Weak Ties'' is the Prospecting Secret You Can't Afford to Ignore
"The single best way to gain new customers is through 'referral prospecting.'"
Prospecting 101: What's the most effective method for travel advisors to drum up business?
Our expert shares best practices for phone etiquette and summoning the courage to dial up difficult clients.
Tammi Ruffini: An agent's agent
Find out how this quick starter went from administrative support to travel agency owner in just 4.5 years
Overheard at TL Network’s 2019 EDGE Conference
Here are our key takeaways from the 2019 EDGE Conference, held in June.
I messed up. How do I craft a business apology?
Over the summer, Key Notes On Travel (KNOT) examined difficult clients and conversations with conflict resolution and communication expert Charmaine...
How do I fire a client? Can I just ghost them instead?
Over the summer, Key Notes On Travel (KNOT) examined difficult clients...
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