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Career Development
How to deal with difficult client conversations over the phone
Our expert shares best practices for phone etiquette and summoning the courage to dial up difficult clients.
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Denise Hanuska: For the love of travel
Key Notes On Travel sits down with Professional travel advisor Denise Hanuska this mover & shaker, whose hard-sell is a...
If You Can't Describe Your Personal Brand It's Time to Perform This Audit
Invest intentional attention to build a personal brand that will attract the right type of attention.
Steal This Strategy: Systematize Thoughtfulness to Pad Your Bottom Line
Yes, we need to schedule thoughtfulness because life is that harried
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4 Painless Ways to Say ''No'' so You Can Say ''Yes'' To What Really Matters
Figure out what to say "no" to so you can say "yes" to what really matters.
The 15-Minute Daily Strategy a Productivity Expert Swears By
"The key in my world to getting everything done is 15 minutes because..."
A Time Management Expert Tells Us How to Get People to Better Value Our Time
Do you find yourself sitting with the awful feeling your time is being wasted?
Tricks for Writing Emails That Will Actually Get Opened (and Answered!)
Did you send an email to a colleague, supplier or partner that’s gone unanswered for days?
A Productivity Expert Answers: How Often Should I Check, Read and Answer Email?
"Email can be the biggest time suck there is but we all need email to do our work."
Five Digital Marketing Tips to Boost Your Leads
Take these surprising insights from a consumer habits study and boost your business
4 Painless Tips for Asking Clients for Winning Testimonials
Don't be afraid of your clients - let them be your cheerleaders
Specialize to protect your time
**Editor's note: Jason Merrithew will be contributing regular columns to CanadianTraveller.net. We thank him for sharing his thoughts, and invite...
Top sellers, top sales tips
Manulife Travel Insurance connected us with three top-selling travel agency owners and advisors.
The 2018 [S]HIT LIST
As per usual, the travel industry is stepping out of another year of highs and lows...
Mactinger, the thirty-minute man
Powerhouse Jonathan Mactinger shares his tips for building the books, adding value and his favourite way to land repeat business.
Introducing Key Notes On Travel
The ticket to selling more and making more money in 2019
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