Add proven techniques to your sales toolbox and educate yourself on products & destinations your clients will be asking about.
Top 6 selling bloopers (and how to avoid them)
It's not always a shortfall in your company's product, price, or service that ruins a potential sale. Often it's inadvertent...
In conversation with Collette
What does Collette want Canadian travel agents to know about the company & its product?
Four customer service trends to boost your business
When organizations invite me to speak at their conferences or train their team members, we start with trends that are...
ACV eases worries with commissionable CareFree Plan
Getting there isn’t always half the fun. Indeed, planning a trip can...
Sneak peak at new St. Lucia Sandals
Sandals is looking to the future of the luxury all-inclusive with its...
New flights of fancy
New flights of fancy Canada’s airlines have had a busy week, planning,
U.S. Travel: Everyone welcome, except terrorists
US Travel has extended an invitation to visit the country, as long...
It was 50 years ago today
To this day, Liverpool revels in its status as the birthplace of...
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CANADA 150: A special day at the park
There’s never been a better time for a staycation...
The Melia Cuba Experience
In an ongoing effort to familiarize Canadian travel agents with how and why to offer the Melia Cuba brand and...
Take 5 with Heather Colache, MEET AC
As summer is just around the corner, Atlantic City is vying for Canadian business.
Mukilteo: How to say it & why to sell it
When asked if there are any misperceptions about Washington’s Mukilteo...
How to go luxury with Goway
It might be a millennial couple going on their honey- moon in Bora Bora, a multi-generational family taking a privately...
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Social media: Separating the personal & the professional
These days, the lines between our on- and off-line lives...
5 awesome free tools to energize your business
Looking for some help but prefer to avoid the cost?
Awesome TED Talks for perspective on life & your career
Sometimes, a bit of perspective is all we need for that extra motivation we need to take "the next step,"...
How do you sound when you're not speaking?
So you're at a networking event filled mostly with people you don't know...
The saving power of making a 'To Do' list
In my job, like most, there are a million moving...
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Merchandising your travel practice
In a personal service business like travel consulting, it is easy to forget the importance of fundamental marketing techniques and...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
Who cares about sustainable travel?
Brought to you by The Travel Corporation Consumer interest in sustainable...
What are secrets to success for Virtuoso's top agencies?
Research by Virtuoso has uncovered the five factors shared by its top-producing agencies that can serve as a model for...
How to build client loyalty & repeat business
Like the wisdom of the old proverb, “A bird in...
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