Add proven techniques to your sales toolbox and educate yourself on products & destinations your clients will be asking about.
Why sell Australia's Gold Coast with Travel2
This Queensland gem might be the beach vacation on the other side of the world your clients are craving…
Goway's top six destinations to help fill your client's bucket list
Bucket list travel experiences come in all shapes and sizes...
The stand-out on the Strip: The Cosmopolitan Las Vegas
When it comes to Las Vegas, there are about as many...
Israel tourism marks 'historic turning point'
With a record 3.6 million arrivals in 2017, Israel has reached a...
Hawaii offers reassurance after missile fiasco
In the wake of Saturday’s inbound missile false alarm, the head of...
Mike's What Now: Bermuda inspires Canada to 'think pink'
For too long the Canadian trade has become accustomed to foreign tourist...
Incentives galore from G Adventures
G Adventures’ signature agent incentive program is now in full swing. Dubbed...
Mike's What Now: 10 tourism headlines for 2018
We’d all like to have a crystal ball to predict the future.
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G Adventures puts spotlight on Jordan
How to see sales success with a Middle Eastern destination in high demand by Canadian travellers
The Melia Cuba Experience
In an ongoing effort to familiarize Canadian travel agents with how and why to offer the Melia Cuba brand and...
VIDEO: Live from Sandals Royal Bahamian
What does this property have to offer? We find out...
Here comes the Sunshine Coast
Why this B.C. paradise is an ideal year-round getaway
Air Canada holiday video tugs at the heart strings
It was less than a week ago that I met...
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Five everyday excuses that bruise your brand
Working with organizations for over 25 years to transform customer...
5 strategies for creating a customer service culture
One of the most common challenges I hear from managers...
Top 6 selling bloopers (and how to avoid them)
It's not always a shortfall in your company's product, price, or service that ruins a potential sale. Often it's inadvertent...
Four customer service trends to boost your business
When organizations invite me to speak at their conferences or train their team members, we start with trends that are...
Social media: Separating the personal & the professional
These days, the lines between our on- and off-line lives...
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The 2017 [S]HIT List
There were a lot of highlights throughout 2017 that demonstrated the resiliency and community of our travel industry, but the...
Air Canada Professional Development
Brought to you by Air Canada, as part of the airline’s ongoing efforts to support travel agents.
A look at the travel industry's [R]EVOLUTION in 2017
There’s been a whole lot of evolution and revolution in Canada’s travel industry over the past year...
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Awesome TED Talks for people who love seeing the world
"There will always be an element of those who seek the open road as a means of escape, of liberation,
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